Delivery

We ship throughout the United Kingdom and the cost of delivery to any address within the United Kingdom mainland is included in the price of the product. No shipping charges are applicable. For delivery to addresses outside the United Kingdom mainland please call for a quotation prior to submitting an order.

If no specific instructions are included in the customer’s order, consignments will be despatched by our normal routes and mode of transport to the usual destination or the destination indicated on the customer’s order. Bad Dog Security accepts no responsibility for errors where written confirmation has not been received. Every effort is made to meet quoted delivery dates, but it is impossible to guarantee them. Bad Dog Security shall not be liable in any way for failure to deliver on time whatever the reason.

Loss in Transit

All goods are packed to ensure safe carriage and the company cannot accept responsibility for loss or damage in transit. Complaints of loss or damage must be notified to the carriers and Bad Dog Security within 3 working days of the date of delivery; a claim must similarly be made within 7 days of the date of delivery.